Curor
Alerts & Notifications

The right alert. To the right person. At exactly the right moment.

Medication overdue. Appointment in an hour. Falls risk threshold reached. Family message awaiting reply. Curor sends the alert that matters to the person who can do something about it, on the channel they'll see it on, with the urgency it actually warrants.

Trigger
New enquiry received
Condition
If event type = Wedding
Send wedding info email
Add to nurture flow
Notify owner if >£2k
The problem

The alert fatigue problem

Most care software notifies everyone of everything. Within a week the team has muted the app, ignored the email digest and stopped reading the SMS. Genuinely critical alerts get lost in the noise.

The opposite problem is just as common - the safeguarding concern that never escalates, the medication that goes unaccounted for until the audit, the family message that sits in someone's inbox for three days.

Curor lets you decide who hears what, when, and how, so the alerts that fire are the ones that matter.

What it does

What Curor alerts and notifications do

Per-user preferences
Each team member sets which alerts they want, on which channel - in-app, email, SMS, push. The night manager hears different things to the activity coordinator.
Escalation rules
Unread for 30 minutes? Re-notify. Still unread after an hour? Escalate to the deputy. Critical alerts never sit unactioned.
Medication and clinical alerts
Dose due, dose missed, controlled drug count overdue, PRN limit approaching. Goes to the nurse on shift, not to everyone.
Appointment reminders
GP visit in two hours, hospital transport at 9am, family video call at 3. The right staff member knows, the resident knows, the family knows.
Safety and risk alerts
Wandering pattern detected, fall logged, weight loss threshold reached, pressure care overdue. Goes to the registered nurse and the manager, immediately.
Operational alerts
Shift unconfirmed, stock below reorder level, contract unsigned 48 hours from admission. Goes to the person responsible, not the whole team.
Family-facing notifications
New photo in the portal. New care plan update. Invoice ready. Family hears in their portal and on their preferred channel.
Quiet hours
Non-urgent alerts respect sleep. Urgent ones don't. Set the rules per team member, per role.
The result

The result

A team that trusts every alert because every alert means something. A service where nothing critical sits unactioned. A manager who isn't drowning in noise but knows the moment something needs them.

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