Curor
Family Portal

Your families feel close to their loved one. Without your team in every conversation.

Every next of kin gets their own secure login. They can see how their relative is, read recent updates, view care plan headlines, message the care team, sign visitor consents, view invoices and pay top-ups. The basic questions stop coming to the home phone at 11pm.

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Hannah's portal
Garcia Wedding · Aug 17
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Clients self-serve. You stop being the help desk.
The problem

The phone-at-the-nurses-station problem

"Can you remind me what time visiting is?" "Did mum eat her lunch?" "Where do I send the standing order?" "Can you resend the agreement?" "What activities are on this week?"

These are not complex questions. They are questions that have answers already, sitting in the daily notes, the care plan and the placement record, waiting to be looked at by the family who needs them.

The family portal is where those answers live. The moment a resident is admitted, the family has access to everything that helps them feel close, without your team becoming the switchboard.

What it does

What the Curor family portal does

A dedicated login for every next of kin
Resident summary, recent updates, documents, payments - always current, always accessible from a phone or laptop, anywhere in the world.
A real picture of how their relative is
Permission-controlled daily highlights, mood, meals taken, activities joined, key photos shared by the team. Families feel involved without being intrusive.
Care plan visibility you control
Share the summary you want families to see, keep clinical detail private. Reviews and changes are visible the moment they're agreed.
Secure messaging to the care team
One thread per family, routed to the right key worker, with a clear response window so nothing sits unanswered overnight.
Forms and consents from the portal
Visitor consents, photo permissions, dietary preferences, end-of-life wishes. Signed once, stored against the record, never asked for twice.
Document access
Placement agreement, fee letters, receipts, welcome pack, activities calendar. Always there. Never lost to an email they can't find.
Billing transparency
Weekly fees, top-ups, extras, balance, payment history. Pay self-funded fees and top-ups directly. They never call to ask if the bank transfer cleared.
Photos and life-story updates
Birthday tea, garden afternoon, music session. Posted from the team's phone, landing in the right family's portal. The whole experience in one place.
The result

The result

Fewer phone calls to the home. Fewer 11pm messages. Fewer "can you just check on dad" requests at handover. A family experience that feels more reassuring, more transparent, and more considered than anything other providers in your area offer.

Ready to run your business the way it should be run?
14 days free. No card required. Most operators are set up the same day.
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