Record every incident, accident and near-miss. Once. Properly. With every follow-up tracked to closure.
Curor turns incident reporting from a paper form that gets filed and forgotten into a live workflow. Detailed capture at the moment it happens, intelligent escalation, statutory notifications handled, follow-up actions tracked, and pattern analysis that actually improves safety.
The incident form that goes in a drawer
Most homes have a paper incident form. It gets filled in by the carer on shift, signed by the senior, put in a folder. Maybe the manager reviews it. Maybe a CQC notification gets sent. Maybe the family is told. Maybe an action is taken.
The problem isn't bad intent. It's a process that ends at the moment the form goes in the folder, instead of starting there.
Curor incidents are the start of a workflow, not the end of one. The capture is detailed. The escalation is automatic. The follow-up is tracked. The pattern analysis is built in.
What Curor incident reporting does
The result
A home where incidents are recorded properly, escalated appropriately, notified to the right authorities, learned from, and used to improve safety. Where the family hears from you before they hear from anyone else. Where the inspector sees a service that doesn't just record what happened, but actually changes because of it.